Error Handling

Server Errors

Code	Error Name	Description
400000	BadRequestError	Request contains invalid parameters.
400001	InvalidRegularExpression	An invalid regex rule retrieved from or added to the Blocklist
400002	VideoFormatInvalidRequestError	Video format not supported
400100	UnauthorizedError	Unverified user performs any action that requires access token verification.
400300	ForbiddenError	User performs forbidden action such as uploading a pdf file in an image message.
400301	PermissionDenied	User has no permission to perform the action.
400302	UserIsMuted	A muted user sends a message.
400303	ChannelIsMuted	User sends a message in a muted channel.
400304	UserIsBanned	User accessed a channel or community where he is banned.
400307	MaxRepetitionExceed	User reached the limit of the number of sent messages containing blocklisted words.
400308	BanWordFound	User sends a message that contains a blocklisted word.
400309	LinkNotAllowed	User sends a message that contains link that is not in the Allowlist.
400311	RPCRateLimitError	Web socket rate limit is exceeded.
400312	GlobalBanError	Banned user performs any action.
400314	UnsafeContent	Content moderation system detects unsafe content (eg. nudity).
400315	DuplicateEntryError	Display name of a collection already exists (eg. for your channels or community categories).
400316	UserIsUnbanned	Returned when unbanning a user that is not banned.
400317	ForbiddenError	The only active moderator in a channel/community attempts to leave and there are no other moderators in the group.
400318	ForbiddenError	The only moderator in a channel/community attempts to leave and there are no other members in the group.
400319	ForbiddenError	User changes module and user notification settings but the network notification setting is off.
400400	ItemNotFound	System cannot find any resource matched with the requested condition.
400900	Conflict	System cannot create/update duplicated data.
500000	BusinessError	Uncategorized internal system errors not related to any user input.
500000	BusinessError	Video upload failed

Client Errors

Code	Error Name	Description
800000	Unknown	Uncategorized errors. To debug, refer to the 'error.message' property.
800110	InvalidParameter	Data type of the parameter is invalid.
800210	ConnectionError	Websocket connection of the SDK cannot reach the platform server. This could also be the case if a user is global-banned and try to register a session.

Error Objects

Error objects can be returned to you via LiveObjects, callbacks, or client error delegates. The possible error codes are listed in a public error code enum: each case is named after its error.

You can convert a Social Plus Exception into a Social Plus Error with the following:

iOS

All the errors returned by the iOS SDK come in the form of an NSError with domain Social Plus.

Android

AmityError enums map to the supported error scenarios

For any specific errors that's handled in PagingData please visit the web page below to properly handle its errors https://developer.android.com/topic/libraries/architecture/paging/load-state#adapter

JavaScript

import { ErrorCode, CommunityRepository } from '@amityco/js-sdk'

const liveObject = CommunityRepository.communityForId('abc');
liveObject.on("dataUpdated", data => {
  // community is fetched
});
liveObject.on("dataError", err => {
  // failed to fetch the community 
  console.log(err.code == ErrorCode.BusinessError);
}

All the errors returned by the SDK come in form of an Error with domain ASC.

TypeScript

When an error is returned as a result of an action from your side (e.g. trying to join a channel), the action is considered completed and the SDK will not execute any additional logic.

Global ban error handling

A global ban error means that the user is banned from the system resulting in the inability to have a connection with the system. If the user already has a session, the session will be revoked, and will be unable to create a new session.

iOS

var client: AmityClient?
client.clientErrorDelegate = self // set yourself as the delegate

...

// Implement this delegate method which gets called when error occurs
func didReceiveAsyncError(_ error: Error) {
        let error = error as NSError
        guard let amityError = AmityErrorCode(rawValue: error.code) else {
            assertionFailure("unknown error \(error.code), please report this code to Amity")
            return
        }
        
        if amityError == .globalBan {
            // Handle global ban event here
        }
    }

Android

Banned while not having a session

Observing the LiveObject for ban while having a session

JavaScript

client = new ASCClient({ apiKey, apiEndpoint });

client.on('dataError', error => {
  if (error.code === ErrorCode.GlobalBanError) {
    // handle the case the user is globally banned
  }
});

TypeScript