Brand Settings
Brand Account Management
The Brand Account Management feature allows you to create and manage an official brand presence for your community interactions. This account will display an official verification icon when posting or commenting, helping users identify official communications.
The Brand Account Management feature allows you to create and manage an official brand presence for your community interactions. This account will display an official verification icon when posting or commenting, helping users identify official communications.
Console Logo Setup
Overview
Customize your Admin Console branding by uploading your organization's logo.
Logo Requirements
Recommended image size: 500x200px
File format: PNG or JPG
Maximum file size: 10MB
Setting Up Console Logo
Navigate to Settings > Brand settings
Locate the "Console logo" section
Click "Upload logo" button
Select your logo file
Option to "Reset to default" is available if needed
Brand Account Creation
Overview
Create a brand account for official communications that will be distinguished with a verification badge when posting or commenting.
Creating a New Brand Account
Navigate to Settings > Brand settings
Locate the "Brand account" section
Click "Create new account" button
In the Create account modal:
Upload brand logo for avatar
Enter brand name (up to 100 characters)
Click "Create account" to confirm
Brand Account Requirements
Brand Logo
Will be used as the avatar for your brand account
Click "Upload logo" to select image file
Recommended to use your official logo for recognition
Brand Name
Enter your official brand name
Will appear alongside your logo in all posts and comments
Character limit: 100 characters
Choose a name that users will recognize as official
Using Brand Account
Once created, your brand account can be used to:
Post official announcements - Post Creation
Engage with users through comments - Comment Creation and Reply
Respond to community discussions
Create verified content across communities
Posts and comments made using the brand account will display:
Your brand logo as avatar
Official verification badge
Brand name as specified during setup
Best Practices
Brand Identity
Use consistent logos and naming
Maintain professional communication
Ensure brand voice alignment
Account Usage
Reserve for official communications
Use consistently across communities
Maintain clear distinction from personal admin accounts
Visual Identity
Use high-quality logo images
Ensure logos are properly sized
Maintain consistent branding across platforms
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