Comment Creation and Reply

Learn how to create new comments and engage in discussions using the Admin Console's commenting features.

Creating Comments

Basic Comment Creation

1. Navigate to the desired post

2. Click the comment field at the bottom

3. Type your comment

4. Click "Send" to publish

Comment as

Before commenting, choose your posting identity:

• Myself: Post as admin user

  • Shows your admin profile

  • Uses your username

• Brand: Post as official brand

  • Displays brand icon

  • Shows verification badge (✓)

  • Represents official company voice

Replying to Comments

Starting a Reply

1. Find the comment you want to respond to

2. Click the "Reply to comment" button (conversation icon)

3. A reply field appears showing:

   • Original comment quoted

   • Reply text box

   • Profile selector

   • Send button

Reply Features

• Nested under original comment

• Shows connection to parent comment

• Maintains threading for conversation clarity

• Includes all standard comment features

Best Practices

1. Content Quality

   • Write clear, concise comments

   • Maintain professional tone

   • Review before sending

   • Use appropriate profile for context

2. Brand Communication

   • Use brand profile for official responses

   • Maintain consistent brand voice

   • Follow communication guidelines

   • Consider response timing

3. Engagement Guidelines

   • Respond promptly to user comments

   • Keep conversations constructive

   • Use appropriate tone for context

   • Build meaningful interactions

Tips for Effective Commenting

1. Response Timing

   • Monitor for new comments

   • Respond within set timeframes

   • Prioritize urgent matters

   • Maintain engagement momentum

2. Profile Usage

   • Choose appropriate profile for context

   • Verify profile before posting

   • Switch profiles as needed

   • Maintain identity clarity

3. Content Management

   • Draft carefully

   • Review before sending

   • Monitor response threads

   • Maintain conversation quality